You need to correct them, depending on the type of the error: Postage printed on the back versus the front of a letter Do NOT attempt to mail the incorrect item.
Print a new meter stamp with the correct information your account will be charged for the second item. Apply for a Refund. Only portion of the postage printed or postage not legible Do NOT attempt to mail the incorrect item. Print a new meter stamp your account will be charged for the second item. Too much postage on the item If you mail an item for which you have overpaid postage, you will not be able to apply for a refund ; otherwise: Print a new meter stamp with the correct information your account will be charged for the second item.
Too little postage on the item Create a new meter stamp for the difference in the postage amount due minus amount printed. For a letter, print this on the back upper right corner.
For a flat or parcel, add the new meter strip on the front underneath the insufficient postage strip. Do NOT include a date on the new meter stamp. For a letter, print this on the back.
For a flat or parcel, add the new meter strip on the front under the incorrectly dated meter stamp. Adding Postage Customers should contact their meter provider to add postage to their meter. The United States Postal Service no longer permits the use of manual postage meters. All approved postage meters are remotely reset by dial up or Internet connection with the meter provider's electronic resetting system.
All postage meters can be electronically reset by dial up via the telephone. Your resetting procedures will be set up by your meter manufacturer or dealer when you initially set up your postage meter account. T echnical Problems Customers experiencing technical problems with their Postage Meter should be referred to their meter manufacturer. Combining Meter with Business Mailing: A permit is required to obtain price incentives for work sharing on business mailings.
Customers must apply for a permit in the city from which they are mailing. Metered presorted business mail must be taken to the Post Office where you hold a permit and cannot be deposited in a collection box or handed to your letter carrier.
There are special markings required for business mailings that can be applied with your Meter stamp. In many cases, the meter manufacturer will take care of your meter application for you, so before you begin, contact a manufacturer, get some price quotes, and ask what services are available. Your meter manufacturer will install your meter for you and will "pre-program" the meter with an amount of postage that you purchase. Contact the Post Office where you hold your permit to change your postage options.
This application gives you permission to mail at commercial prices using your postage meter. Copies are available from your local post office or can be downloaded at USPS. There is no application fee to get a permit to use your postage meter for business mailings. You will have to pay your annual mailing permit fee at the time of your first mailing.
The Post Office will process your application and give you a permit number to use meter stamps for commercial mailings. You will get a receipt with a permit number on it. You'll use this number when you fill out your postage statement. We are not allowed to supply them, nor can we recommend which provider you should use. This includes: Postage printed on the back versus the front of a letter Only a portion of the postage printed or postage isn't legible Too much postage was printed on the item Not enough postage was printed on the item Incorrect date on the meter Incorrect information street name, number, city, etc The refund request must include the unused metered indicia, proof such as a copy of the lease or contract that the person submitting the refund request is the authorized user of the postage meter, and a completed PS Form No Labels Customer Information 2.
Customer Information 3. Customer Information 4. Customer Information 5. Additional Info Attachment Related Information. Business Business Postage Options. You have many options when looking for a postage meter, including multiple sizes, models and contract options, as well as alternatives if you determine that a postage meter is not right for you.
A postage meter is a postage printing machine or system that is leased by an authorized provider for use in your home or office. A meter prints postage directly onto your package or on meter tape, which can be pressed on the package. Meters will also print a strip of ink in lieu of a traditional stamp or sticker of your logo. An in-house meter allows you to weigh, scan, print and process all your outgoing mail and packages from your office, which can save you time, money and hassle.
However, there are alternatives to postage meters that may be more cost-effective, depending on your business's needs. Editor's note: Need a postage meter for your business? Fill out the below questionnaire to have our vendor partners contact you with free information.
The vast majority of modern postage meters are digital, with easy-to-use touchscreens and updated interfaces. When you get your meter, you will prefill the machine with a certain amount of paid postage. Your letters or whatever you are mailing are then sent through the machine, where they are printed with "indicia" or "franks," which are markings that show key information about the package, such as the weight, the mailer's ZIP code, the class of mail and that the sender prepaid for the postage.
Certain meters also include tracking information within the frank. Your postage funds are applied each time you send a letter or a package, and you can add more funds to your meter through an online USPS account, automated clearing house ACH or direct debit.
The outright purchase of postage meters is prohibited by federal postage laws that consider postage a currency. Postage meters are available to rent from verified suppliers, though you must obtain a permit from your city of mailing to operate one. Before you begin reaching out to suppliers for pricing quotes, it's important to determine your volume of mail and exactly what you need a postage meter for.
This is because many suppliers include hidden charges with your rental fees if you're not using your meter to its full potential. Ask yourself these questions:. Your mailing volume and required features will contribute to how much you pay per month for your postage meter rental.
You will also pay monthly for postage, regular maintenance, and supplies like ink, tape sheets, envelopes and envelope-sealing solution.
There are currently five companies in the United States authorized to supply postage meters:. Not every business needs its own postage meter, but if your business regularly handles a high volume of mail, it might be worth investing in your own system.
A postage meter can save you time and money. It helps you avoid overpaying for postage by providing the exact cost of your mail based on weight, destination and type. Many meters also offer discounts on USPS and express mail services.
It saves you the inconvenience of running all your mail through the post office, and you can use it for all types of mail, including priority, express and parcel post. Because postage meters are completely digital, you can also track your spending, purchase additional postage and ensure that your postage is accurately priced, all directly from the machine. Postage meters are a restrictive product in that they are only offered by five authorized suppliers, cannot be owned, can only be serviced by the supplier that leased you the machine, and require a long- or short-term contract.
For more information about how a postage meter can be beneficial to your business, regardless of its size, see The Impact a Postage Meter Can Have on Your Business. Below we highlight some of the most common features of a postage meter. The features will change depending on the size and volume of the postage meter.
Insert envelope by hand, machine grabs and prints one-at-a-time. Best for low-to-medium volume. Load a stack of envelopes in the feeder, machine grabs and prints in batches. Best for medium-to-high volume mailing. Nobody likes licking envelopes. That makes processing mail faster and more enjoyable and more hygienic. Some postage meters have the ability to moisten and seal envelopes automatically.
The more mail you run, especially if you run large batches, the more useful this feature will be. Entry-level meters start at about 17 LPM. But there are many other factors that determine how fast you can get the job done — your meter productivity. Scales weigh envelopes and packages, allowing the machine to automatically calculate postage based on mail class, destination, and weight. Integrated built-in scales range from pounds maximum weight.
However, some postage meters also have external scales, up to 70 lbs. It is advised that you get a scale that accommodates the weight of the largest package you regularly ship. Differential weighing helps you to quickly process a stack of varied-weight envelopes. Place a stack on your scale. Only certain meters offer Differential Weighing. A dynamic scale will recognize the size and shape of each envelope and process mail, speed of processing will vary depending on the machine.
Place a stack of envelopes at the Feeder entrance. The postage meter system automatically assesses the weight and size of each item and applies the appropriate postage as the pieces are fed through the mail path of the machine. Postage Meters allow you to assign single mail pieces or batches to specific accounts. These accounts can be departments, clients, or any other organization division. Your monthly reports will group postage transactions by account. Although all postage meters can output rudimentary postage transaction reports, you may need more comprehensive reporting to satisfy your accounting folks.
If this is important, be sure to ask your sales rep about reports, including optional software that connects to the meter.
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